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FAQs

 

Frequently Asked Questions

Order Policy:

How can we place an online order?

To Shop Online Follow These Steps: - Go to www.bachaaparty.com - Click on the item you like - Select color, size and click on ‘Buy Now’ -If you want to shop more products then click on "CONTINUE SHOPPING" -Click on ‘Next’ -Provide your address and details -Click on "I Confirm My Order -Pay CASH ON DELIVERY for further assistance dial: (+92) 3111 444 627 (Monday To Saturday - 9:00 AM to 6:00 PM)  

 

What is your Order Cancellation Policy?

• All orders placed on Bachaa Party website will receive a confirmation call.
• Orders will be cancelled automatically within 48 working hours if order confirmation call is not received.
 Order received with wrong address or contact numbers are cancelled as soon as received.
 Orders which indicate fraudulent activity are cancelled 
 If a customer refused to take delivery each time, even after placing the order such customer orders are cancelled automatically.
 Customers who return orders after confirmation again and again their orders are not accepted.

 

What is your exchange & refund policy?

Bachaa Party has a 14 Days Exchange & Return Policy except: ToysJewelry, Swimming Gears & Baby Care Items. You may please send parcel to us through any courier company at the following address:

 

Ecommerce Department:
Bachaa Party 25-C/2, Sector no.5, Korangi Industrial Area, Karachi.


Please note that items must be unused and contains all the original tags and packaging (if any). Once the items reach us, we will directly issue you a voucher through email which will be redeemable on your next purchase. 
- If you wish to return a product without any specific reason, delivery charges for the return will not be refunded by Bachaa Party.
- The validity of voucher code is 30 days for online purchases only.
- Online purchased items cannot be returned in any of Bachaa Party outlets and vice versa but can exchange from stores with original invoice.  

   

Bachaa Party reserves the right to amend, alter or make changes in exchange policy without prior notice. Terms and Conditions apply.

 

Can I place an order on a phone call?

Yes, you can place your order via phone call. Please dial: (+92) 3111 444 627. (Monday to Saturday - 9:00 AM to 6:00 PM)

 

Can I modify my order on phone call?

Yes, you can. For further assistance, please dial: (+92) 3111 444 627 (Monday to Saturday - 9:00 AM to 6:00 PM)

 

Can I hold my order for 3-4 days?

Yes, we can hold your parcel for 3-4 days after advance payment:

 

When the order is successfully placed, the customer automatically will get an email notification from our website:

  

Is your delivery service available within Karachi only or outside of Karachi too?

We deliver across Pakistan.

 

BACHAA PARTY BRANCHES DETAILS:

What are your shop timings?

  • Clifton Branch - Karachi : [ Monday To Thursday and Saturday - 10:00 AM to 6:00 PM | Friday and Sunday Closed ]

  • North Nazimabad - Karachi : [ Monday To Thursday and Saturday - 10:00 AM to 6:00 PM | Friday and Sunday Closed ]

  • Lucky One Mall - Karachi : [ Monday To Thursday and Saturday - 10:00 AM to 8:00 PM | Friday and Sunday Closed ]

  • Emporium Mall - Lahore : [ Monday To Friday - 10:00 AM to 8:00 PM | Saturday and Sunday Closed ]

  • Packages Mall - Lahore : [ Monday To Friday - 10:00 AM to 8:00 PM | Saturday and Sunday Closed ]

  • Gulgasht Colony Branch - Multan : Monday To Thursday and Sunday - 10:00 AM to 8:00 PM | Friday and Saturday Closed ]

  • Boulevard Mall Branch - Hyderabad : Monday To Thursday and Sunday - 10:00 AM to 6:00 PM | Friday and Saturday Closed ]

 

How many Branches do you have?

We have SEVEN Branches: -

1- Clifton Branch - Karachi: Majestic Plaza, Plot no. D-5, Block no 8, Main Khaliq uz Zaman Road, Clifton 74800 Karachi

2- Lucky One Mall - KarachiS10-S11 Second Floor, Lucky one mall, Rashid Minhas Road Karachi. 74600 Karachi

3- North Nazimabad - Karachi: Plot # F 95, Block B KDA Chorangi North Nazimabad Karachi. 74600 Karachi 

4- Lahore Emporium Mall Branch: Bachaa Party - 3rd Floor, Emporium Mall, Lahore, Pakistan - 54400.

5- Lahore Packages Mall Branch: 2nd Floor, Packages Mall, Walton Road, Nishtar Town, Lahore - 54400

6- Multan Gulgasht Colony Branch: 97A-1 A Block, Gulgasht Avenue, Multan, 60700.

7- Boulevard Mall Branch - Hyderabad: Boulevard Mall, A-14, Autobhan Road, SITE Hyderabad, 71800.

 

Where do I apply for career opportunities?

Please contact us at careers@bachaaparty.com:

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