Privacy Policy

Last updated: November 2026

This policy explains what personal information Bachaa Party collects when you shop on bachaaparty.com or in our stores, how we use it, who we share it with, and the choices you have. Bachaa Party is operated by Bachaa Party Pvt Ltd, 25-C/2, Sector No. 5, Korangi Industrial Area, Karachi, Pakistan.

This policy covers bachaaparty.com, the Bachaa Party mobile app and our stores in Pakistan. Orders placed on our international website, bachaaparty.co, are covered by that website's own privacy policy.

1. Information We Collect

Information you give us

  • Your name, phone number, email address and delivery address when you place an order or create an account
  • Your order details, such as the products, sizes and quantities you buy, and your order history
  • Messages you send us by phone, live chat, email, social media or our complaint form
  • Your email address if you subscribe to our newsletter

If you share your phone number or email address in one of our stores, we use it in the same ways described in this policy.

Information collected automatically

When you visit our website, we automatically collect basic information such as your device type, the pages you visit and how you found our website. Some of this is collected through cookies (see section 4).

Payment information

Card payments are processed by our payment providers, and we do not store your full card number. If you choose Buy Now Pay Later, Yango Pay collects and processes the information it needs under its own terms and privacy policy.

2. How We Use Your Information

  • To process, confirm and deliver your orders, including order confirmation calls
  • To send order updates and tracking links by SMS and email
  • To handle exchanges, returns, refunds, vouchers and complaints
  • To send you offers and news if you have subscribed (you can opt out at any time)
  • To understand how our website is used, so we can improve it
  • To measure and improve our advertising
  • To prevent fraud and protect our customers and website
  • To meet our legal, tax and accounting obligations

3. Who We Share Your Information With

We do not sell or rent your personal information. We share it only with companies that help us run our business, and only the information they need for that job.

  • Delivery and courier partners, to deliver your order
  • Payment providers, including Yango Pay, to process payments and Buy Now Pay Later instalments
  • Service providers that help us run our online store and send you order updates and messages
  • Analytics and advertising partners, to understand how our website is used and to show our ads
  • Government authorities, only when the law requires it

4. Cookies

We use cookies to keep your cart working, understand how our website is used and measure our ads. Our analytics and advertising partners include Google and Microsoft Clarity, which help us see how visitors use our pages so we can make the website easier to use. You can read how they use data in Google's Privacy Policy and the Microsoft Privacy Statement.

You can block or delete cookies in your browser settings. This may stop parts of the website, such as the cart, from working.

5. Marketing Messages

We send marketing emails and SMS only if you have subscribed or agreed to receive them. To stop them, use the unsubscribe link in any marketing email or contact us. Order updates, such as confirmations and tracking links, are service messages and are sent while you have an active order.

6. How Long We Keep Your Information

  • Order, invoice and payment records: for as long as tax and accounting laws in Pakistan require
  • Account and newsletter details: while your account or subscription is active, or until you ask us to delete them
  • Records about open complaints, refunds or disputes: until the matter is closed
  • Website analytics data: for the retention period set in our analytics tools

7. Your Choices and Rights

  • Sign in to your account to view and update your details
  • Ask for a copy of the personal information we hold about you
  • Ask us to correct or delete your information; see our Data Deletion Policy
  • Unsubscribe from marketing messages at any time

We aim to respond within 30 days. We may need to verify your identity first, and we may keep some information where the law requires it, such as order and tax records.

8. Children's Privacy

Our website is meant for parents and adults shopping for children. We do not knowingly collect personal information directly from children under 13. Details about a child, such as age or clothing size, come only from the products a parent or adult orders. If you believe a child has given us personal information, contact us and we will delete it.

9. How We Protect Your Information

We use reasonable technical and organisational measures to protect your information, including secure (HTTPS) connections on our website and limiting access to authorised staff who need it for their work. No system is completely secure, so we cannot guarantee absolute security.

10. Links to Other Websites

Our website links to other websites, such as our international store and our payment partners. We are not responsible for their content or privacy practices, so please read their policies.

11. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.

12. Contact Us