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    Frequently Asked Questions

    Do you stock school supplies all year round?

    We carry school supplies year-round, with expanded ranges during the back-to-school season. Stock varies by item — if something is unavailable online, it may be in one of our 14 stores.

    What is the return policy on school supplies?

    School supplies cannot be exchanged or returned, except when an item arrives damaged, defective, or different from what you ordered. In that case, contact our support team at 021-111-222-422 with photos and your order number.

    Can I buy school supplies in bulk?

    For bulk or school-list orders, call our helpline at 021-111-222-422 or use Live Chat (Mon–Sat, 9 AM–6 PM). Bulky or high-value orders may require advance payment.

    How long does delivery take?

    Standard delivery across Pakistan takes 3–5 working days after order confirmation, with free delivery on all prepaid orders except RAAST. A tracking link is sent once your order is dispatched.