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โจ New Arrivals โ Festive Jewelry โจ
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Frequently Asked Questions
What is the return policy on jewelry and accessories?
Jewelry is excluded from our standard exchange & return policy for hygiene reasons, except where an item arrives damaged, defective, or incorrect. Contact support with photos and your order number in those cases.
Are the accessories suitable for children?
Our jewelry and accessories are selected as age-appropriate for children. Please supervise younger children with small items, and follow any age guidance on the product page.
How long does delivery take?
Standard delivery across Pakistan takes 5โ7 working days after order confirmation, with SMS and email tracking once your order is dispatched.
What payment methods can I use?
We accept Cash on Delivery (Rs. 199 fee), credit/debit cards, direct bank transfer, and RAAST. Prepaid orders (card or bank transfer) get free delivery and are processed faster.